Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, their name, email address, phone number, and credit card information. Users may, however, visit our Site anonymously. We will collect only personal identification information from Users if they voluntarily submit it to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in specific Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site.
Non-personal identification information may include the browser name, the type of computer, and technical information about Users’ means of connection to our Sites, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. Users’ web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them.
How we use collected information
EdDGuide.org may collect and use Users’ personal information for the following purposes:
- To improve customer service
Your information helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We may use the feedback you provide to improve our products and services.
- To process payments
We may only use the information Users provide about themselves when placing an order to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To run a promotion, contest, survey, or other Site feature
To send Users information they agreed to receive about topics we think will interest them.
- To send periodic emails
We may use the email address to send User information and updates about their order. It may also be used to respond to their inquiries, questions, and other requests. If Users are opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If the User would like to unsubscribe from receiving future emails at any time, we include detailed unsubscribe instructions at the bottom of each email, or the User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures.
Our Site is also in compliance with PCI vulnerability standards to create as secure an environment as possible for Users.
Sharing your personal information
We do not sell, trade, or rent Users’ personal identification information to others.
We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the above purposes.
We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as newsletters or surveys.
We may share your information with these third parties for those limited purposes, provided you have given us your permission.
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties.
We do not control the content or links on these sites and are not responsible for the practices employed by websites linked to or from our Site.
In addition, these sites or services, including their content and links, may constantly change. These sites and services may have privacy and customer service policies.
Browsing and interaction on any other website, including websites with a link to our Site, is subject to that website’s terms and policies.
Ads appearing on our Site may be delivered to Users by advertising partners, who may set cookies.
These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non-personal identification information about you or others who use it.
Google may serve some of the ads. Google’s use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet.
DART uses “non-personally identifiable information” and does NOT track personal information about you, such as your name, email address, physical address, etc.
We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy.
If you disagree with this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
This document was last updated on December 31, 2013.